Facilitation & Effective Meeting Management

"It's not what happens to you that makes the difference - it's what you do with what happens to you."

This workshop explores the powerful but subtle skill of facilitation before moving onto the challenge of how to run an energetic & effective meeting. Participants will be introduced to what using true facilitation actually means covering both passive and active facilitation. This short but intensive introduction will enable attendees to competently apply basic facilitation and we recommend that a full workshop should be attended before the challenge of complex facilitation.

The global statistics regarding time spent (and often considered a waste of time) in meetings are staggering. The ability to be able to plan for and deliver an effective meeting is fast becoming a key consideration in a person's perceived professional capability regardless of their discipline. This part of this workshop will take participants into some incredibly simple but effective techniques to save valuable time, avoid being sidetracked and close a meeting with a whole range of instantly reusable tips.

The pace, focus and breadth of each session will depend on the participants' requirements and experience, and any agreements with the client prior to the event.

Workshop outline

Gives details of all the standard sessions, however we are always happy to customise this workshop to meet your specific needs.


Typically 1 day

Workshop Outline


Participants consider their personal and collective goals for the workshop, and set some ground rules to help them work together.

Understanding the benefits of facilitation

Facilitation is often described as "the art of making things easy" and in this age of speed and action, facilitation can often be seen as "soft and fluffy". Nothing could be further from the truth, facilitation is a difficult skill to master, brings measurable results and should be totally outcome focused.

Different but equal

There are many interactions that occur when human beings decide to cooperate as a group. Being able to recognise what is actually going on is the first challenge of facilitation. Only when an individual knows what they are looking for will they have the ability to influence the complexities of group interaction.

Active and passive facilitation

Whilst passive facilitation is the most commonly used style, few have actually been trained in the skills of being a passive and yet effective facilitator, fewer still consciously develop the skill and move on to active facilitation. This section of the workshop clearly disseminates between the two styles.

Active observation

Beneficial Intervention in a discussion or a meeting takes courage. Correct intervention totally relies on the individuals' ability to see what is actually happening in front of them and base the action on understanding rather than an opinion.

Successful intervention

Having made the decision to intervene, the next big challenge facing a facilitator is how to do it. We look in depth in maintaining rapport with a group whilst giving what can be challenging feedback.

Four core competencies

Participants step into the role of facilitator and review the key competencies required. There are of course many competencies to consider and master and these are merely a starting point on the road to becoming a facilitator.

Meeting planning

Building on the introduction to facilitation, participants now move on to reviewing the often painful subject of meetings. Whilst the skills learned in the first part of the session will undoubtedly have helped with running meetings, we now shift our attention to the process side of running meetings. There are some simple but quite astounding insights into the art of meeting planning.

Selling your meeting

Simply getting people to come to your meeting can be the biggest challenge.

One of the key influences on the human psyche is the context in which it operates. Participants will be introduced to tips & techniques to gain a full understanding of the context in which they are attempting to influence meeting attendees. Are they offering excitement or safety?

Depth and breadth

Meetings often over run. Fact. There are many reasons for this. One of the most common reasons is that the holder does not know the power of "bank", "shift" and "depth". This part of the workshop will not only explain all this but give some amazingly simple hints to radically improve meeting management.

Starting, running and closing

It comes as surprise to many that the skill of starting, running and closing meetings are, whilst being interrelated are completely separate skills and some very successful meetings are ruined in the closing. Tips hints and insights abound in this section of the workshop!

From workshop to workplace

This session reinforces some key points from the workshop as participants are tasked to clarify their intent and key actions post workshop - detailing what they intend to transfer into the workplace, how, by when and with what desired result.